All international orders are shipped via DHL Express and typically arrive within 5 business days from the date of dispatch. Please note that customs duties, import taxes, and any additional fees may apply depending on the regulations of your destination country. These charges are determined by local authorities and are the responsibility of the customer.For all orders placed outside Serbia, online payment is required at the time of purchase.In accordance with Serbian regulations, all transactions at checkout are processed in Serbian dinars (RSD). If you are paying with a card issued in another currency, the final amount may be converted by your card issuer or bank according to their applicable exchange rate.

SHIPPING & RETURN

All TERI orders are carefully packed in protective packaging and accompanied by a TERI bag.

We do our best to prepare every order as quickly as possible so it can be dispatched to you via DHL Express without unnecessary delay. Once your parcel has been handed over to DHL Express, you will receive an email from DHL on the same day at the email address provided when placing your order.

Shipping fee: 3,600 RSD
Free shipping on orders over 36,000 RSD.

If you have any additional questions, feel free to contact us via DM on our Instagram account or by email at terineseseri@gmail.com

Customers have the right to return their order within 14 days of receiving it, provided that the product has not been used and is returned in its original condition. In the case of a return, delivery and return shipping costs are the responsibility of the customer.